Corporate name of the operating company: HDB Solutions
E-Mail: sales@hdb-solutions.com
Telephone: +33 (0) 1 88 32 71 82
Share capital: €10,000.00
Individual VAT identification number: FR13833039654
Siret number: 83303965400011
Photo credit: ©Istock

RESPONSIBILITY

By accessing this site, you are informed that the use of the Internet requires compliance with a set of laws relating in particular to copyright and the Data Protection Act. HDB Solutions and ELIOPHOT cannot be held responsible for errors or omissions, the publisher also reserves the right to modify and update the data on the site at any time.

COPYRIGHT

In application of the French Code of Intellectual Property, the reproduction for use other than private, the sale, distribution, distribution, publication, adaptation or communication, partial or complete, of data (presentation, layout of the site, photos, texts and illustrations protected by copyright) are strictly subject to the written and prior authorization of the holders of the rights, mentioned above.

INFORMATION TECHNOLOGY AND FREEDOMS

Any user who has deposited directly or indirectly nominative information has a right of access and correction in accordance with law no. 7817 of 6/01/78 (Informatique et Libertés) with the site administrator.

PROTECTION OF PERSONAL DATA

Identity of the data controller

The Site is published by the operating company whose contact details are above.
Access to the website and the use of its content are carried out within the framework of the terms of use described below.

Nature of personal data

“Personal data” is understood to mean any personal information that you may share with the operating company and that may allow the operating company, directly or indirectly, to identify you as a natural person, for example during a website visit, a request for information, a room reservation and other services.

Personal data collected

You may be asked to provide your personal data when you browse the operating company's website.

The mandatory or optional nature of the information requested is indicated to you at the time of collection by an asterisk “*”. The requested information marked with an asterisk is mandatory because it is essential to the processing of your various requests. The other information is intended to get to know you better and to improve the services offered to you. Therefore, they are optional.

The operating company collects and processes in particular your name, first name, email address, email address, email address, billing address, telephone number, IP address, connection data and navigation data, your preferences and interests (non-smoking room, preferred room, preferred room, type of stay...), your online reviews.

When is your personal data collected?

• You browse the website (IP address and Cookies) and consult products or services;
• You share your observations/comments with the operating company in certain sections, via questionnaires or contact forms, the official social media page of the operating company;
• You send an electronic message to the operating company;
• You subscribe to the newsletter mailing list;
• You share a page or an offer by sending an email or through a social network;
• You answer a satisfaction questionnaire;
• You are requesting a quote.

Data storage

The information collected is stored in our various reservation systems on secure and SSL-certified databases.

This database includes: customer names, addresses, telephone numbers, telephone numbers, extensions, business names, and credit card details. We may also record other information such as your preferences for rooms, meals, drinks, and other services as well as your history of stay at our establishment.

Purpose of data collection by the operating company

Through the website, the operating company collects data concerning you that is strictly necessary for the following purposes:

1. In order to manage your requests for information and reservations, as well as any loyalty program;
2. To improve and personalize the services of the operating company in order to facilitate your navigation on the website;
3. To manage and monitor the entire customer relationship;
4. Manage the subscription to news and promotional offers from the operating company (newsletter);
5. To manage all your access requests in accordance with the legislation in force;
6. Manage unpaid bills and disputes;
7. Manage application requests in the context of job offers from the operating company that caught your attention, or any spontaneous application request;
8. The measure of quality and satisfaction.

In the absence of a response to the mandatory information, your request cannot be taken into account.

Commitments of the operating company to the protection of personal data

Transparency and purpose:

No personal data is or will be collected without your knowledge. The optional or mandatory nature of the information to be communicated to the operating company as part of the collection carried out on the website will be indicated to you in advance, via the presence of the asterisk “*” symbol. The operating company collects and processes your personal data only for the purposes described in this Legal Notice.

Proportionality and relevance:

The operating company only collects and processes the personal data necessary for the proper processing of your request or for the personalization of the services offered to you.

Data storage time:

The operating company only keeps your personal data for the period necessary for their processing in accordance with what is provided for by applicable law.

Security and confidentiality:

The operating company undertakes to take the necessary measures to ensure the confidentiality of the data and not to disclose to unauthorized third parties.

We may disclose your personal information to local authorities, if required by law or as part of an investigation and in accordance with local regulations.

Like most websites, some information is automatically recorded via a protocol. This information includes protocol addresses (IP address), type of browser used, type of browser used, internet service provider, reference and final pages, operating system, date, time, and Clickstream data.

Cookies do not store information provided by users during an online reservation or when registering a customer account. Cookies identify your browser rather than you and cannot by themselves be sufficient to reveal your identity.

Respect for your rights:

You are informed of your rights to query, access, rectify and oppose for legitimate reasons as well as your right to oppose commercial prospecting in accordance with the provisions of Law No. 78-17 of January 6, 1978.

Rights of access, correction and opposition:

In accordance with law No. 78-17 of January 6, 1978, relating to Information Technology, Files and Freedoms, you benefit, upon simple written request, from a right to access and rectify information concerning you.
You can also, for legitimate reasons, oppose the processing of data concerning you.

To exercise one of these rights and obtain information concerning you, simply contact the operating company whose contact details are available at the beginning of this Legal Notice.

COOKIES

When consulting the website, certain information relating to the navigation of your terminal may be recorded in files called “Cookies” installed on your terminal, subject to the choices you would have expressed concerning cookies and that you can modify at any time.

A cookie is a small text file saved in a dedicated space on the hard drive of your terminal, when an online service is consulted using your browser software. It allows its sender to identify the terminal in which it is registered, during the period of validity or registration of the cookie.

The cookies that the operating company issues are used for the purposes described below, for the duration of validity of the cookie in question, subject to your choices that result from the settings of your browser software used during your visit to the website and whose settings you can change at any time.

Cookies from partner companies (third party cookies) may be placed on your computer via the pages of the website

Only the sender of a cookie is likely to read or modify the information contained in it.

Different types of cookies are used on the website, they have different purposes. Some are necessary for your use of the website.

Analytical cookies

These are cookies that allow the operating company to:

• to generate statistics and the various elements that make up the website (sections and content visited, routes) in order to improve the browsing experience offered;
• to count the total number of advertisements displayed by it on its advertising spaces, to identify these advertisements, their number of displays, the number of clicks and navigation information.

Example of analytical cookies

• _ga Analytics: recording of navigation data
• __utm Analytics: recording navigation data
• _gac Campaign: recording browsing data for advertising campaigns

Social media cookies and plug-ins (social buttons)

The operating company may include on the website tools for sharing content with other people or to let these other people know about your consultation or your opinion concerning content on our site. This is particularly the case of “Share” and “Like” buttons from social networks such as Facebook, Twitter, etc.

The operating company has no control over the process used by social networks in collecting information.

• Facebook Connect: login using your Facebook account
• Facebook Social Graph: sharing the page on Facebook
• Pinterest: sharing the page on Pinterest
• Linkedin: sharing the page on Linkedin
• Instagram: sharing the page on Instagram

Cookies and machine identifiers for the purpose of securing transactions

We inform you that when you order, the operating company, or its service providers acting on its behalf, may deposit cookies or collect information relating to your terminal, in particular the information (technical security attributes) necessary for the recognition of the equipment (computer, tablet or mobile phone) in order to allow the identification of your equipment in order to allow the identification of your equipment in order to secure transactions in your interest.

Advertising cookies

The advertising content (graphics, animations, videos, etc.) broadcast in the advertising spaces of the operating company may contain cookies issued by third parties which may allow, during the period of validity of the cookies, to count clicks, but also to offer you the most adapted advertisements according to your browsing behavior, interests and preferences.

The refusal of advertising cookies has no impact on the use of the site and will not result in the stopping of advertising on the site or on the Internet. This will only have the effect of displaying advertising that does not take into account your interests or preferences.

These cookies mainly depend on advertising agencies. We cannot list them in an exhaustive way:

• AdWords: buying sponsored keywords displayed on Google
• Facebook Custom Audience
• targeted advertising: recording the navigation path

Ad targeting

The site may contain cookies issued by third parties (agencies and advertising tools) and to allow them, during the validity of this cookie, to collect browsing data relating to devices connecting to our sites, but also to offer you advertising content that may correspond to your previous navigation on the site.

Under no circumstances does this collection of this data allow these service providers to identify you personally. Your name, first name, username, postal address, email address and password are in no way communicated to third parties without your prior and explicit consent.

Your choices regarding cookies

You have several options for managing cookies. Any configuration that you can make will be likely to change your Internet browsing and your conditions of access to certain services requiring the use of cookies.

The choices offered to you by your browser software

You can customize your internet browser (Google Chrome, Internet Explorer, Internet Explorer, Mozilla Firefox etc...) so that cookies are saved on your terminal or, on the contrary, that they are refused.

The refusal of cookies

If you refuse the registration of cookies, certain functionalities, such as identification/connection to your personal space, the personalization of your navigation (choice of the preferred language for example) will no longer be available.

The operating company declines all responsibility for the consequences related to the degraded functioning of its services and functionalities due to the refusal of the cookie.

How to exercise your choices, depending on the browser you use?

For the management of cookies and your choices, the configuration of each browser is different. It is described in your browser's help menu, which will allow you to know how to change your cookie preferences.

For Internet Explorer™:

https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
or

In Internet Explorer, click the Tools button and then click Internet Options. On the General tab, under Browsing History, click Settings. Click on the Show Files button. Click on the Name column heading to sort all files in alphabetical order, then scroll through the list until you see files that start with the “Cookie” prefix (all cookies have this prefix and usually contain the name of the website that created the cookie). Select the cookie (s) including the name of the operating company and delete them. Close the window that contains the file list, then click OK twice to return to Internet Explorer.

For Safari™:

https://support.apple.com/?path=Safari/3.0/fr/9277.html
Or
In your browser, choose Edit > Preferences menu. Click on Security. Click on Show Cookies. Select the cookies that contain the name of the operating company and click Clear or Clear All. After deleting the cookies, click Done.

For Chrome™:

https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en
Or
Open Google Chrome On the browser toolbar, click More. Hover over More Tools, then click Clear Browsing Data. In the “Clear browsing data” window, check the boxes Cookies and data from other sites or plug-ins and Cached images and files. Use the menu at the top to select how much data you want to delete. Select From the beginning to remove everything. Click Clear browsing data.

For Firefox™:

https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences
Or
Go to the “Tools” tab of the browser and then select the “Options” menu. In the window that is displayed, choose “Privacy” and click on “delete specific cookies”. Locate the files that contain the name of the operating company. Select and delete them.

For more information on cookies

The operating company invites you to consult the CNIL website at the following address: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

Referral to the Mediator of Consumption

In accordance with Articles L. 616-1 and R. 111-1 6° of the Consumer Code, the customer is entitled to contact the Tourism and Travel Mediator, whose contact details are currently as follows:
Tourism and Travel Mediator,
MTV Mediation Tourism Travel
BP 80 303
75823 Paris Cedex 17